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Showing posts with the label mobiles

It's not British reserve, it's just plain bad service

It wasn’t that long ago that I got myself a new mobile . After a while of trying to learn how to use it, I finally got it and actually quite like it – especially the fact that I can browse my Facebook while on the move. It does have some annoyances (mainly that some features are hidden or under strange menus so I can never find them again) but in the whole it’s a pretty cool phone. But yesterday out of the blue the phone stopped working: it wouldn’t make or receive calls. At first I thought that it may have somehow lost some settings but after a while studying the O2 site and my phone’s instructions, I was none the wiser. I even got myself into a crappy mood because I hate it when things don’t work and I can’t fix them. Today I decided to take it to the shop. I mean, the phone is an O2 phone, bought from an O2 shop and I’ve been an O2 customer for, like, ever so surely they could help me? Boy was I wrong! I’d totally forgotten that I live in the UK and the customer is hardly ...

Gadget shopped

Even though I work in a “technical” field (and I love new technologies) I am usually quite slow on the uptake when it comes to gadgets. I knew all about the iPod and MP3 players well before I ever got my first one. It took me years to get Sky and I still have yet to install Vista on my home PC. I also tend to hang on to my old mobile phones for far too long. For a couple of months now I’ve been meaning to pop into my mobile provider’s shop to review my tariff because I haven’t done it in at least a year (and probably longer) and these things move all over the place. I needed to make sure that I couldn’t be on a better tariff, as I’m such a low user anyway. Well, I had to wait for that visit because the shopping center was of course mental with Christmas shoppers. Finally yesterday, when it was all very quiet (probably because it was New Year’s Day and everyone else was still in bed, hung-over) I noticed the shop was empty and I popped in. I quickly established that I was still on the ...