It's not British reserve, it's just plain bad service
It wasn’t that long ago that I got myself a new mobile . After a while of trying to learn how to use it, I finally got it and actually quite like it – especially the fact that I can browse my Facebook while on the move. It does have some annoyances (mainly that some features are hidden or under strange menus so I can never find them again) but in the whole it’s a pretty cool phone. But yesterday out of the blue the phone stopped working: it wouldn’t make or receive calls. At first I thought that it may have somehow lost some settings but after a while studying the O2 site and my phone’s instructions, I was none the wiser. I even got myself into a crappy mood because I hate it when things don’t work and I can’t fix them. Today I decided to take it to the shop. I mean, the phone is an O2 phone, bought from an O2 shop and I’ve been an O2 customer for, like, ever so surely they could help me? Boy was I wrong! I’d totally forgotten that I live in the UK and the customer is hardly ...